Community Content Policy
Overview
Makineo is a community of users. Some content is user-generated (reviews, profile photos, comments, posts). This policy describes what content is allowed and what is not.
Allowed content
- — Honest reviews of events (positive or negative opinions about the music, organization, or safety)
- — Your own photos from events (selfies, you at the venue, friends)
- — A profile bio with your favorite genres and city
- — Constructive comments about artists, events, or venues
- — Discussion about music, recommendations, and venue tips
- — Content in other languages (Spanish, English, French, etc.)
- — Honest criticism (even if negative) about safety, sanitation, or venue staff
PROHIBITED content
1. Illegality / Criminal Activity
- — Content that violates Spanish or local laws
- — Advertising drugs, weapons, or counterfeit goods
- — Facilitating illegal activities
- — Scams, fraud, or cons
- — Tax evasion or money laundering
2. Harassment / Abuse / Violence
- — Threats, intimidation, or cyberbullying
- — Abusive language directed at other users
- — Incitement to physical or sexual violence
- — Doxxing (publishing someone's personal information)
- — Identity impersonation
- — Coordinated campaigns to harass an individual
3. Discrimination / Hate
- — Language that discriminates on the basis of race, ethnicity, nationality, religion, sex, gender, sexual orientation, or disability
- — Praise or promotion of fascism, Nazism, or totalitarianism
- — Content that incites hatred against protected groups
4. Sexual Abuse / Exploitation
- — Explicit or erotic sexual content
- — Sexual exploitation of minors (even in the form of a meme or joke)
- — Sex trafficking or prostitution
- — Non-consensual sexual deepfakes
- — Sexual harassment
5. Third-Party Rights
- — Photos of third parties without their express consent
- — Other people's personal data (phone numbers, national ID numbers, addresses) without consent
- — Copyrighted content (songs, videos, images) without authorization
- — Impersonation of artists, venues, or public figures
6. Spam / Advertising
- — Unsolicited or commercial advertising
- — Repetitive spam (the same message posted many times)
- — Scams (get-rich-quick schemes, cryptocurrency scams, etc.)
- — Malicious links or phishing
- — Automated bots posting content
7. Dangerous Misinformation
- — Content that promotes dangerous self-medication
- — Conspiracy theories that incite violence
- — Downplaying health and safety measures at events
How to report content
If you come across content that violates this policy:
Option 1: Report form (main route)
Tap «Report» on the event page, the profile or the review, or use the report form (also linked in the footer). You don't need an account. An email is only required if you report a breach of your own rights, so we can answer you; otherwise the report can be anonymous. You get a reference and, if you leave an email, we tell you the decision.
Makineo doesn't let you block another user yet. If someone harasses or bothers you, report them and we'll review it.
Option 2: Email (if you can't use the form)
Send an email to report-abuse@makineo.es with:
- — A link to or screenshot of the content
- — The user who posted it
- — Why you believe it violates the policy
- — Your email (if you'd like a follow-up)
Actions we take
When we review a report:
We investigate (24-48h)
We review the report and the content.
If it's valid, we take action
Options depending on severity:
- — Content removed (clear violations)
- — Account suspended (serious violations)
- — Account deleted (criminal or repeat violations)
- — Reported to authorities (if it is legal/criminal in nature)
We notify you (if you provided an email)
We'll let you know what action was taken (without investigation details).
DMCA Rights (Copyright)
If your content (photo, music, artwork) is being used without permission on Makineo:
- Send a DMCA request to:dmca@makineo.es
- Include:
- — URL of the infringing content
- — Description of your original content
- — Proof of authorship (original date, copyright)
- — Your full name and contact details
- — Signature: "I declare under penalty of perjury that..." [standard DMCA statement]
- Timeline: Response within 24-48h; content removed if the claim is valid.
- Appeal: If the user believes this was a mistake, they may appeal with evidence.
Appeals
If your content was removed and you believe it was a mistake:
- Send an email to appeal@makineo.es
- Explain why you believe the content complies with the policy
- We respond within 72h at most (usually 24-48h)
- If we uphold your appeal, we restore the content
Responsibilities
By posting on Makineo, you represent that:
- — You have permission to post the content (it is yours or you hold a license for it)
- — It does not violate any law or third-party rights
- — It is not stolen, plagiarized, or counterfeit content
- — YOU are legally responsible if your content causes harm
Quick contacts
| Contact reason | |
|---|---|
| Report content | report-abuse@makineo.es |
| DMCA claim | dmca@makineo.es |
| Appeal a removal | appeal@makineo.es |
| General | hola@makineo.es |